FAQ

Reservations are accepted up to approximately 6 months in advance. Please check our website for details.

Please refer to the cancellation policy below. Should you need to modify or cancel your reservation, we kindly ask that you contact us as early as possible

Cancellation Policy[1–4 rooms]
Same day / No-show:100% of accommodation fee
1 day prior:　　　　　 80% of accommodation fee
2 days prior:　　　　　50% of accommodation fee
3–7 days prior:　　　 20% of accommodation fee

For groups booking 5 or more rooms, a different cancellation fee structure applies. Please contact the hotel directly for details.

Please note your preferences in the comments field at the time of booking and we will do our best to accommodate them. Please be aware that we may not always be able to fulfill requests depending on availability and room type on the day of your arrival.

We are unable to accommodate waitlist requests.

Complimentary parking is available for guests using the hotel, restaurant, or onsen. EV charging stations, prioritized for hotel guests, are also available on-site.

We kindly ask that guests refrain from bringing pets to the hotel, restaurant, or onsen. Guide dogs and service dogs are welcome.

Please note your preferences in the comments field at the time of booking and we will do our best to accommodate them. Please be aware that we may not always be able to fulfill requests depending on availability and room type on the day of your arrival.

We regret that same-day laundry service is not available on Shodoshima. Self-service laundry facilities (fee applies) are available on the second floor for hotel guests.

All guest rooms are non-smoking, including e-cigarettes. Please use the designated smoking area on the second floor.

Luggage (excluding valuables) can be stored at the front desk.

Yes, guide dogs and service dogs are welcome.

The bathing fee is included in your room rate. Please note that a separate bathing tax will be collected.

Check-in is from 3:00 PM to 11:00 PM. Check-out is by 11:00 AM.

When sending luggage, please clearly write your reservation name and check-in date on the shipping label and send it to the address below.

Address: 5165-216 Otsu, Tonosho-cho, Shozu-gun, Kagawa 761-4101
Tel: 0879-62-5001

Please note that as Shodoshima is an island, adverse weather conditions may occasionally delay delivery. We recommend arranging for your luggage to arrive by the day before your check-in date to ensure smooth handover. Please have your shipping receipt available when collecting your luggage.

One accessible room is available: Room 301, room type “3F Deluxe Twin (Port View, Accessible Room).” Please book via our website.

Connecting rooms (capacity: 4 guests) are available for the “2F Twin (Hinoki Bath)” room type. Please call the hotel directly to make your reservation (Tel: 0879-62-5001).

Please see our amenities page for details.

Room service is not available.

Please see this page for details.

Please see this page for details.

The restaurant is entirely non-smoking, including e-cigarettes.

The restaurant is entirely non-smoking, including e-cigarettes.

Please inform us of any allergies at the time of reservation. For further details, please see our allergy information page. For Guests with Food Allergies

Private dining rooms are not available.

The opening hours of the onsen are 6:00 AM–9:00 AM and 3:00 PM–11:00 PM.

Towels are provided in the changing room.

We provide the following: shampoo, conditioner, body wash, hand soap, bath towels, face towels, hair ties, cotton pads, and cotton swabs.

Yes, we have an authentic löyly sauna from Finland.

Please leave any valuables with the front desk and we will store them for you.

Children who are still in diapers are kindly asked to refrain from bathing.

Self-service laundry facilities are available on the second floor.

Our onsen is located on the first floor, with separate facilities for men and women. Both feature Shodoshima’s first auto-löyly sauna, an outdoor cooling area, and a cold plunge. We invite you to enjoy a truly authentic sauna experience.

An ice machine is available on the second floor. Please bring your ice bucket from your room.

Complimentary Wi-Fi is available throughout the hotel. Please refer to the in-room guide or ask a member of our front desk staff for connection details.

Yes, there is an elevator
available. Please use it to access the guest room floors.

Complimentary parking is available for guests using the hotel, restaurant, or onsen. EV charging stations, prioritized for hotel guests, are also available on-site.

Taxi reservations can be made at the front desk. Please note that availability may be limited depending on vehicle availability at the time of your request.

To ensure the safety and privacy of our guests, drone photography is not permitted on the premises. If you have a specific photography request, please contact us separately to discuss.

We regret that currency exchange services are not available at the hotel.

A 7-Eleven and a Lawson are within walking distance. Please ask a member of our front desk staff for directions.